Fulfillment · Ben Buzz · Dec 18, 2025

Improving Safety in Ecommerce Fulfillment Centers

H-E-B, for example, recently opened a new 100,000-square-foot fulfillment center in Houston, marking its ninth such facility since 2018 and the third in Houston alone. Similarly, Ryder has expanded its e-fulfillment network with a new 400,000-square-foot facility in Edison, New Jersey. Automation is increasingly being integrated into these facilities to streamline order processing.

In the fast-paced environment of ecommerce fulfillment centers, safety remains a critical concern. With a significant portion of injuries attributed to tripping, falling, and slipping, it is imperative for these facilities to adopt measures that ensure the well-being of their workforce. This article examines the prevalent safety challenges and explores strategies to mitigate risks in these bustling hubs of online commerce.

Addressing Common Hazards

One of the primary causes of injuries in ecommerce fulfillment centers is clutter, which creates tripping and slipping hazards in aisles and walk paths. According to the U.S. Department of Labor, these incidents form a large portion of workplace injuries within these facilities. Proper organization and housekeeping practices in walkways and storage areas can significantly reduce these risks.

Another area of concern is the maintenance of haulage equipment, such as forklifts. Ensuring that equipment, including tires, is in good working condition can prevent accidents and enhance overall safety. Additionally, the repetitive nature of warehouse tasks can lead to strain-related injuries affecting the back, legs, and feet. Implementing ergonomic solutions and regular breaks can help alleviate these issues.

Managing Environmental Factors

Temperature control is another critical aspect of maintaining a safe working environment. During the summer months, some ecommerce fulfillment centers experience extremely high temperatures, which can result in heat-related illnesses. Proper ventilation and insulation are essential in regulating indoor temperatures. Hiring a mechanical engineer with expertise in HVAC systems can further improve temperature management and create a more comfortable work environment.

Enhancing Operational Efficiency

Beyond safety, operational efficiency plays a crucial role in the success of fulfillment centers. Providing additional equipment, such as pallet jacks, can facilitate the movement of heavy products, reducing physical strain on employees. Healthy employees are integral to the productivity of a fulfillment center, regardless of the level of automation and technology employed.

Automation is increasingly being integrated into these facilities to streamline order processing. This not only boosts efficiency but also reduces the likelihood of human error, which can lead to accidents. The implementation of automated systems, however, requires careful planning and consideration to ensure it complements the workforce rather than replacing it.

Expansion and Industry Developments

Recent expansions in the ecommerce fulfillment sector highlight the industry's growth and the ongoing efforts to improve capacity and efficiency. H-E-B, for example, recently opened a new 100,000-square-foot fulfillment center in Houston, marking its ninth such facility since 2018 and the third in Houston alone. This center supports both curbside and home delivery orders and is part of a broader strategy to enhance distribution capabilities.

Similarly, Ryder has expanded its e-fulfillment network with a new 400,000-square-foot facility in Edison, New Jersey. With nearly 90 years of logistics expertise and operations spanning over 330 warehouses covering more than 80 million square feet, Ryder is recognized for its industry-leading logistics practices. The company continues to offer comprehensive e-commerce fulfillment and last mile delivery services.

These developments reflect a broader trend of increasing investment in infrastructure and technology to support the growing demands of online shopping. As companies like H-E-B and Ryder continue to expand their networks, the focus on both safety and efficiency remains a top priority.

In conclusion, improving safety in ecommerce fulfillment centers is an ongoing effort that requires a multifaceted approach. By addressing common hazards, managing environmental factors, and enhancing operational efficiency, these facilities can create a safer and more productive environment for their employees.